MENUMENU

Support

System Scan and Testing Readiness Check

Ensure Online Test Readiness

While students are preparing for their tests, make sure you’re ready, too. Use System Scan and Test Readiness Check to quickly and easily find out if testing devices and resources are all systems go — and then make adjustments before testing season.

Secure Testing Requirements

Devices: Desktops & Laptops

Nextera supports desktop or laptop devices with the supported hardware requirements listed below. If a device doesn’t meet these requirements, it is not supported or tested by us.

  Chromebook Windows Apple
Minimum Screen Size 11.6″+ 11.6″+ 11.6″+
Minimum Resolution 1024×768 1024×768 1024×768
Minimum Processor Intel Core 2 equivalent or higher CPU Intel Core 2 equivalent or higher CPU Intel Core 2 equivalent or higher CPU
Minimum System Memory

1GB minimum

2GB recommended

1GB minimum

2GB recommended

1GB minimum

2GB recommended
Free Storage 1GB 1GB 1GB
Additional Notes
  • Chromebooks must be supported by Google auto-updates.
  • Dual-mode Chromebooks with laptop/tablet modes must be run in laptop mode (tablet mode is not supported).
    

 

Devices: Tablets & Touchscreens

Nextera supports touchscreen devices with the supported hardware requirements listed below. If a device doesn’t meet these requirements, it is not supported or tested by us.

 

  Chromebook Tablets Windows Tablets iOS Tablets (Apple)
Minimum Screen Size 9.7″+ 9.7″+ 9.7″+
Minimum Resolution 1024×768 1024×768 1024×768
Minimum Processor 1.6 Ghz (or equivalent) 1.6 Ghz (or equivalent) 1.6 Ghz (or equivalent)
Additional Notes
  • Chromebooks must be supported by Google Auto-Updates.
  • Dual-mode Chromebooks with laptop/tablet modes must be run in laptop mode (tablet mode is not supported).
  • Microsoft Surface stylus is not supported, but many other compatible stylus devices will work.
  • 4th generation and lower iPads are not supported.
  • iPad Air 1st generation is not supported.
  • Most compatible stylus devices will work.
Operating Systems

Unsupported OS versions may be capable of running TDS, but are not validated or supported by Questar. Supported operating systems are updated as required based on vendor or testing requirements. All operating systems listed have passed Questar’s testing process.

We know about the new iOS, MacOS, and Mac hardware coming out in Fall 2020 and will begin support after testing.

 

We recommend not making any OS upgrades or updates within 30 days of a testing window.

Fall 2020 Spring 2021 Fall 2021 Spring 2022
Windows 10

Pro

Education

Pro Education

Home

Enterprise

(Windows 10S is not supported)

Pro

Education

Pro Education

Home

Enterprise

(Windows 10S is not supported)

Pro

Education

Pro Education

Home

Enterprise

(Windows 10S is not supported)

Pro

Education

Pro Education

Home

Enterprise

(Windows 10S is not supported)
Windows

8*

8.1*

8*

8.1*

  
MacOS

10.15.x

10.14.x

11.x

10.15.x

10.14.x

11.x

10.15.x

10.14.x

11.x

10.15.x

 
iOS

14.x

13.x

12.3-12.4.5

14.x

13.x

12.3-12.4.5

14.x

13.x

 14.x
Chrome 74+ ** 74+ ** 86+ 86+

Sub-versions are generally supported (shown above as “.x”) unless a range of sub-versions are specifically stated.

*Windows 8 and 8.1 will not be supported for Summer 2021 testing.

** NY users: Google Chrome has identified an issue with Chrome 85 that impacts the Text-to-speech (TTS) functionality used by NY. Tests requiring TTS should not be delivered on devices running Chrome 85.
Network Requirements

LAN Requirements

Minimum Recommended
General Requirements

802.11g wireless

54 Mbps or greater

802.11n wireless

150 Mbps or greater
Desktop Requirements 100 Mbps 1 Gbps
Bandwidth for Each Workstation 1 Mbps 2 Mbps 

 

Internet Speed

Minimum Recommended
Speed Per Device 150 Kbps 300 Kbps

Additional Product Requirements

Nextera Admin
  • Admin does not fully support touchscreen devices.
  • Supported browsers for Admin:
    • Recommended: Google Chrome v74+
    • Mozilla Firefox 63+
    • Safari 12+
    • Microsoft Edge (some features might not be supported)
Public Item Samplers/Practice Tests
  • Any device that is supported above in the sections that start with “Device” may be used to take the online public item samplers or practice tests.
  • Supported browsers:
    • Google Chrome v74+

System Scan

Do your testing devices meet our minimum system requirements?

Scan Now

Test Readiness

Do your classrooms and schools have the right resources to test online?

Test Now