Support

System Scan and Testing Readiness Check

Ensure Online Test Readiness

While students are preparing for their tests, make sure you’re ready, too. Use System Scan and Test Readiness Check to quickly and easily find out if testing devices and resources are all systems go — and then make adjustments before testing season.

System Requirements: Testing Devices and Admin Portal

Desktop and Laptop Requirements
Physical Requirements

Operating System

  • Windows
    • 7 | 8.1 | 10 | Windows Server 2008 | 2012 (latest service pack)
  • Apple
    • Mac OS 10.9 – 10.12

Processor

  • Intel Core 2 Duo 1.6 Ghz equivalent or higher CPU

System Memory

  • Minimum 512MB RAM
  • Recommended 2GB RAM with 1GB free RAM
  • Minimum 1GB free storage space

Screen & Resolution Size

  • Physical screen size: 11.6″ +
  • Minimum Resolution: 1024 x 768
System/Network Requirements

Supported Browsers for Questar administration portal:

  • Internet Explorer v9+
  • Microsoft Edge
  • Mozilla Firefox 38+
  • Google Chrome 49+
  • Safari 8

LAN Network

  • Minimum General Requirement: 802.11g Wireless 54Mbps or greater | 100 Mbps LAN for desktops
  • Minimum available LAN bandwidth at each workstation: 1Mbps
  • Recommended General Settings: 802.11n Wireless 150 Mbps or higher | 1 Gbps LAN for desktops
  • Recommended available LAN bandwidth at each workstation: 2 Mbps

Internet Speed

  • Minimum per device: 150 Kbps
  • Recommended: 300 Kbps
Chromebook and Tablet Requirements
Physical Requirements

Operating Systems

  • Chromebook OS v59+
  • iPad on iOS 9.3 – 10.x
  • Windows OS support is dictated by the device. Questar supports devices that can run Windows 8.1 and 10

Processor

  • Chromebook: 1.6 Ghz + (or equivalent)
  • iPad/Windows: 1.0 Ghz dual core + (or equivalent)

Screen Size & Resolution

  • Minimum Screen Size: 9.7″
  • Minimum Resolution: 1024 x 768
System/Network Requirements

Chrome Kiosk

Kiosk mode support available

LAN Network

  • Minimum General Requirement: 802.11g Wireless 54Mbps or greater | 100 Mbps LAN for desktops
  • Minimum available LAN bandwidth at each workstation: 1Mbps
  • Recommended General Settings: 802.11n Wireless 150 Mbps or higher | 1 Gbps LAN for desktops
  • Recommended available LAN bandwidth at each workstation: 2 Mbps

Internet Speed

  • Minimum per device: 150 Kbps
  • Recommended: 300 Kbps

System Requirements: Item/Question Samplers

Desktop and Laptop Requirements
System/Network Requirements

Supported Browsers for Questar administration portal:

  • Google Chrome 49+
Chromebook and Tablet Requirements
Physical Requirements

Operating Systems

  • Chromebook OS v59+

Processor

  • Chromebook: 1.6 Ghz + (or equivalent)

Text to Speech

The Questar Secure Browser and Nextera Test Delivery System support use of the default voice pack on the student’s device. However, students using Text-to-Speech technology may have preferred voice selections or voice packs that differ from the default voice. Use these steps and resources to change the voice pack on the device.

System Scan

Do your testing devices meet our minimum system requirements?

Scan Now

Test Readiness

Do your classrooms and schools have the right resources to test online?

Test Now